• 219 Walt Whitman Rd, Huntington Station, NY 11746

Frequently Asked Questions

Find answers to your most common questions about our jewelry, services, and more.

Do you offer financing options for jewelry purchases?

Yes, we offer flexible 0% financing options for 6, 12, 18, or 24 months to make your purchase easier.

Do you provide warranties on your jewelry?

Yes, we offer warranties on all our jewelry items to ensure your satisfaction and peace of mind.

Can I create a custom design for my jewelry?

Absolutely! We specialize in custom designs tailored to fit your unique taste and preferences.

Are your diamonds certified?

Yes, we offer loose certified diamonds with GIA and IGI certifications, ensuring the highest quality and value.

What types of engagement rings do you offer?

We offer a wide selection of engagement rings, including solitaire, halo, and vintage styles.

Can I get a custom engagement ring designed?

Yes, we specialize in custom designs and can create a unique engagement ring tailored to your preferences.

What materials are your wedding bands made from?

Our wedding bands are available in 14K, 18K, and 22K gold (white, yellow, rose) and platinum.

Do you offer financing options for your jewelry?

Yes, we provide financing options to make your purchase easier.

What is a tennis bracelet?

A tennis bracelet is a flexible bracelet featuring a line of individually set diamonds or gemstones.

What types of earrings do you sell?

We offer a variety of earrings, including studs, hanging earrings, huggies, hoop earrings, cluster earrings, etc.

Are your diamonds certified?

Yes, we specialize in loose certified diamonds with GIA and IGI certifications.

What shapes of diamonds do you have available?

We offer various diamond shapes, including round, oval, emerald, marquise, cushion, radiant, pear, heart, princess, and asscher cut, as well as any other fancy shapes you may have in mind.

Can you provide an estimate for my jewelry?

Yes, we offer verbal appraisals and estimates for your jewelry in person. Please contact us for more information.

Do you buy gold and diamonds?

Yes, we purchase gold and diamonds; please contact us for more information.

What types of watches do you carry?

We carry luxury watches from brands like Rolex, Cartier, and Audemars Piguet, etc.

How do I care for my jewelry?

We recommend bringing your jewelry in once a year for a professional cleaning. Additionally, you can purchase a jewelry cleaning kit for at-home maintenance.

Do you offer jewelry repair services?

Yes, we provide repair services for all types of jewelry.

What is the difference between GIA and IGI certification?

Both GIA and IGI are reputable organizations that grade diamonds; GIA is often regarded as the industry standard for grading.

Can I return or exchange my purchase?

We do not offer refunds, but we do allow exchanges for your purchase.

What is the process for custom jewelry design?

You can schedule a consultation with us to discuss your ideas and preferences for custom jewelry design.

How can I tell if my diamond is real?

We have tools available to check if your diamond is real, or you can have it appraised by a certified gemologist for verification.

What styles of necklaces do you offer?

We offer a variety of necklaces, including tennis necklaces, teardrop necklaces, fancy designs, genuine colored stones, and all types of necklaces, etc.

How do I know which gold karat is right for me?

The choice of gold karat depends on your preference for durability and color; we can help you choose the best option during your visit.

What is the best way to clean my diamond jewelry?

We recommend using a mild soap solution and a soft brush to clean your diamond jewelry. Avoid harsh chemicals to maintain its brilliance. For the best results, consider bringing it into our store for professional cleaning, as it is safer and provides better results.

Do you offer warranties on your jewelry?

Yes, we provide warranties on all items; please inquire about the details during your purchase.

Can I get my ring resized?

Yes, we offer resizing services for most rings; please bring it in for assessment.

What is a cluster earring?

Cluster earrings feature a group of smaller stones set closely together to create a larger, impactful design.

How long does it take to create custom jewelry?

The timeline for custom jewelry design varies, but it typically takes 4-6 weeks from conception to completion.

Do you have a loyalty program for returning customers?

Yes, we offer a loyalty program that rewards returning customers with exclusive discounts and offers.

What is the difference between a vintage and modern bracelet?

Vintage bracelets often feature unique, intricate designs from a specific era, while modern bracelets focus on contemporary styles and trends.

Can I schedule an appointment for a private consultation?

Yes, we encourage you to schedule an appointment for personalized service and consultations.

What should I consider when buying a diamond?

Consider the 4 Cs: cut, color, clarity, and carat weight to determine the quality and value of a diamond.

How can I stay updated on new arrivals and promotions?

You can subscribe to our newsletter or follow us on social media to receive updates on new products and special promotions.

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